Subscription

Last Updated March 11, 2020

Subscription Plan

When you subscribe to 1Balance, you will be required to select one or more personalized supplement products. Your supplement pack will be shipped to you on a monthly basis. You will be billed on the date of subscription, or if you are offered a free trial month, at the end of your trial month.

Renewal

Your subscription will auto-renew and you will be billed automatically every month.

Pausing

You can pause your subscription (for upto 180 days) by logging in to your account, or by sending us an email. During this period, no shipments will be made, and you will not be billed. Shipping and billing will resume on the day of resumption set by you. You can resume your subscription earlier as well, by changing your date of resumption.

Cancellation

You can choose to cancel your subscription at any time by logging in to your account, or by sending us an email. Once you cancel, your subscription will not be auto-renewed thereafter, unless you choose to reactivate your subscription.

Refund

Your supplement pack is usually ready for shipping a couple of days after your billing date. If you cancel or pause your subscription prior to your monthly pack getting shipped, we will stop the shipment and issue you a full refund for that month.

Money-back guarantee

In the unlikely event you’re not completely satisfied with the supplements, you can send us an email with your specific concerns, within 30 days of your first purchase. We promise to promptly issue a full refund. The money-back guarantee policy is not applicable for subscriptions that include a free trial month.

Supplement Product

Supports Functional Health

Your 1Balance herbal supplement is intended to play a supportive role in your functional health. It is not intended to diagnose, treat, cure, or prevent any disease.

Interactions with medication

Herbs in your 1Balance supplement may interact with medicines and this interaction may, in certain scenarios, result in adverse effects. If you are taking prescription medicines for any medical conditions, you need to consult your medical practitioner before purchasing and consuming your 1Balance supplement.

Interactions with other supplements

Consuming multiple herbal supplements simultaneously may result in adverse effects due to increase dosage of specific herbs or non-synergistic interactions between herbs. If you are already consuming other herbal supplements, you need to consult a nutritionist or health professional before purchasing and consuming your 1Balance supplement.