Terms and Conditions
Agreement between User and https://www.1balance.com
Welcome to https://www.1balance.com. The https://www.1balance.com website (the “Site”) is comprised of various web pages operated by 1Balance, Inc (“1Balance”). https://www.1balance.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://www.1balance.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://www.1balance.com is an E-Commerce Site.
The website provides personalised diet, lifestyle, and herbal supplement recommendations to users based on their functional health and metabolic profile. Users can purchase a subscription plan to receive their recommended personalised herbal supplement pack on a monthly basis.
When you subscribe to 1Balance, you will be required to select one or more personalised supplement products. Your supplement pack will be shipped to you on a monthly basis. You will be billed on the date of subscription, or if you are offered a free trial month, at the end of your trial month.
Your subscription will auto-renew and you will be billed automatically every month.
You can pause your subscription (for upto 180 days) by logging in to your account, or by sending us an email. During this period, no shipments will be made, and you will not be billed. Shipping and billing will resume on the day of resumption set by you. You can resume your subscription earlier as well, by changing your date of resumption.
You can choose to cancel your subscription at any time by logging in to your account, or by sending us an email. Once you cancel, your subscription will not be auto-renewed thereafter, unless you choose to reactivate your subscription.
Your supplement pack is usually ready for shipping a couple of days after your billing date. If you cancel or pause your subscription prior to your monthly pack getting shipped, we will stop the shipment and issue you a full refund for that month.
In the unlikely event you’re not completely satisfied with the supplements, you can send us an email with your specific concerns, within 30 days of your first purchase. We promise to promptly issue a full refund. The money-back guarantee policy is not applicable for subscriptions that include a free trial month.
Supports Functional Health
Your 1Balance herbal supplement is intended to play a supportive role in your functional health. It is not intended to diagnose, treat, cure, or prevent any disease.
Interactions with medication
Herbs in your 1Balance supplement may interact with medicines and this interaction may, in certain scenarios, result in adverse effects. If you are taking prescription medicines for any medical conditions, you need to consult your medical practitioner before purchasing and consuming your 1Balance supplement.
Interactions with other supplements
Consuming multiple herbal supplements simultaneously may result in adverse effects due to increase dosage of specific herbs or non-synergistic interactions between herbs. If you are already consuming other herbal supplements, you need to consult a nutritionist or health professional before purchasing and consuming your 1Balance supplement.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that 1Balance is not responsible for third party access to your account that results from theft or misappropriation of your account. 1Balance and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
1Balance does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under thirteen, you may use https://www.1balance.com only with permission of a parent or guardian.
Visiting https://www.1balance.com or sending emails to 1Balance constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Refund will be calculated based on the applicable subscription plan (1-month, 3-month, 6-month) at the time of cancellation, based on the number of supplement packs shipped before cancellation. Refund will be issued on a pro-rata basis.
In the unlikely event you’re not completely satisfied with the supplements, you can reach out to us at [email protected] with your specific concerns, within 30 days of your first purchase. We promise to promptly issue a full refund. The money back policy is not applicable for renewals.
Links to Third Party Sites/Third Party Services
https://www.1balance.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of 1Balance and 1Balance is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. 1Balance is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by 1Balance of the site or any association with its operators.
Certain services made available via https://www.1balance.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.1balance.com domain, you hereby acknowledge and consent that 1Balance may share such information and data with any third party with whom 1Balance has a contractual relationship to provide the requested product, service or functionality on behalf of https://www.1balance.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of 1Balance or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. 1Balance content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of 1Balance and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of 1Balance or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by 1Balance from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the 1Balance Content accessed through https://www.1balance.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless 1Balance, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. 1Balance reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with 1Balance in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and 1Balance agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. 1BALANCE, INC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
1BALANCE, INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. 1BALANCE, INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
1Balance reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and 1Balance as a result of this agreement or use of the Site. 1Balance’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of 1Balance’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by 1Balance with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and 1Balance with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and 1Balance with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
1Balance reserves the right, in its sole discretion, to change the Terms under which https://www.1balance.com is offered. The most current version of the Terms will supersede all previous versions. 1Balance encourages you to periodically review the Terms to stay informed of our updates.
1Balance welcomes your questions or comments regarding the Terms:
650 2nd St, Unit 402
San Francisco, California 94107
Effective as of January 23, 2019